Her words rang all too clear relative to a recent project I'm working on. If your company is bleeding, there are two things you can do:
- blame the lazy people who work for you - after all, the last time you pushed them, they came through for you. (so the problem must be with them)
- work really really hard so there isn't time to make decisions
There are really two theories Rebecca talks about and she's spot on:
The first one is: "There's a problem let's fix it"
The second says, "We have a problem, someone is screwing up, let's go beat them up"
The funny thing about the second theory is that (if it were even appropriate to use this option!) the wrong person is beat up.
If the problem is to be truly solved, we have to start looking at the first theory and make long lasting change.
I have two steps for you:
Spend a very worthwhile hour listening: