Tuesday, April 27, 2010

Over processed

There is such a thing as being over-processed. You may be experiencing this right now: so many checks and balances that your hands are tied and your projects can’t move forward.

Aren’t checks and balances good?

In efforts to be lean and to minimize defects, some companies have worked very hard implementing special reports, long step by step processes, and multiple authorizations to find themselves spending a lot of time** doing work unrelated to design and producing product.

It is tempting to adopt ready made processes or to copy by benchmarking quality and development processes of sister companies. Supposedly these other companies have error proofed and sweated out the details of their process to be efficient, right?

This is akin to borrowing clothes or buying off the rack. To borrow clothes from an older sister or buy off the rack at the mall will result in pants that need hemming, a fit around the waist that isn’t quite right, perhaps a shirt that is too long or the sleeves too short.

Basically, the clothes don’t fit as they should.

It’s the same with processes in your organization. Buying on-line or one-size-fits-all development systems will likely cause you a lot more grief and aggravation in the long run verses carefully creating processes that work for your team and your product.

**time = money. How are you spending yours?

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